Terms & Conditions — 99bom

1. Acceptance of Terms

By accessing, registering for, or using any service provided by 99bom (hereinafter referred to as "the Platform," "we," "us," or "our"), you (hereinafter referred to as "the User," "you," or "your") acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions (the "Terms"), as well as our Privacy Policy and any additional rules, guidelines, or policies published on the 99bom website.

If you do not agree to these Terms in full, you must not create an account, deposit funds, or participate in any gaming activity on the Platform. Continued use of 99bom following the publication of any amendments to these Terms constitutes acceptance of those amendments.

These Terms apply to all users of 99bom, regardless of how you access the Platform — whether via desktop browser, mobile browser, or any future application or interface provided by 99bom.

2. Eligibility and Account Registration

2.1 Age and Jurisdiction Requirements

You must be at least 21 years of age to register for and use the 99bom Platform. This age requirement is mandated by Philippine Amusement and Gaming Corporation (PAGCOR) regulations governing online gaming in the Philippines.

You represent and warrant that:

• You are of legal age to participate in online gaming activities in your jurisdiction;
• You are not accessing 99bom from a jurisdiction where online gaming is prohibited by law;
• You are not a resident of a country or territory where 99bom services are restricted or prohibited.

99bom reserves the right to verify your age and identity at any time using government-issued identification documents, utility bills, or other verification methods. Failure to provide verification when requested may result in account suspension or closure.

2.2 Account Registration Process

To use 99bom services, you must complete the registration process by providing accurate and complete information, including but not limited to:

• Your full legal name;
• A valid email address;
• A Philippine mobile telephone number for OTP verification;
• Your date of birth;
• A secure password meeting our minimum security requirements.

You agree that all information provided during registration is true, accurate, current, and complete. You must update your account information promptly if any changes occur. Providing false, inaccurate, or misleading information constitutes a breach of these Terms and may result in immediate account termination.

2.3 One Account Per Person

Each user is permitted to hold one (1) account only on the 99bom Platform. Creating multiple accounts (commonly known as "multi-accounting") is strictly prohibited. If 99bom detects multiple accounts linked to the same person, device, payment method, or household, we reserve the right to close all associated accounts, void any winnings, and forfeit all balances.

If you have forgotten your login credentials, use the account recovery options provided on the 99bom Login page rather than creating a new account.

3. Account Security and Responsibility

3.1 Credential Security

You are solely responsible for maintaining the confidentiality of your 99bom account username and password. You agree not to disclose your login credentials to any third party. Any activity that occurs under your account is your responsibility, whether or not you authorized such activity.

99bom strongly recommends enabling two-factor authentication (2FA) on your account for enhanced security. While 99bom implements industry-standard security measures, we cannot guarantee absolute security and are not liable for unauthorized access resulting from your failure to safeguard your credentials.

3.2 Notification of Unauthorized Access

If you suspect that your account has been accessed without authorization, or that your password has been compromised, you must notify 99bom immediately via our 24/7 live chat support or the contact email listed in Section 12 of these Terms. Prompt notification allows us to take protective measures and may limit your liability for unauthorized transactions.

3.3 Account Responsibility

You are responsible for all transactions, bets, and activities conducted through your 99bom account. 99bom will not reverse transactions or refund losses resulting from your failure to secure your account, except in cases where we determine that a security breach occurred due to a defect in our systems.

4. Deposits, Withdrawals, and Wallet Management

4.1 Deposits

99bom accepts deposits via payment methods listed on the Platform, including but not limited to GCash, Maya (PayMaya), BPI, BDO, Metrobank, GrabPay, 7-Eleven CLiQQ, and QR Ph. The minimum deposit amount is PHP 100 (One Hundred Philippine Pesos), unless otherwise specified in a promotional offer.

All deposits are processed in Philippine Pesos (PHP). You agree that all funds deposited into your 99bom account are your own, derived from legitimate sources, and not connected to any illegal activity. 99bom complies with anti-money laundering (AML) regulations and reserves the right to conduct source-of-funds verification at any time.

Deposits are typically credited to your account instantly, though processing times may vary depending on the payment provider. 99bom is not responsible for delays caused by third-party payment processors or banking systems.

4.2 Withdrawals

You may request a withdrawal of your available balance at any time, subject to the following conditions:

• Your account must be fully verified (identity, age, and payment method verification completed);
• You have met any applicable bonus wagering requirements;
• The withdrawal method must match a deposit method previously used on your account (for AML compliance);
• The minimum withdrawal amount is PHP 500 (Five Hundred Philippine Pesos).

Withdrawals are typically processed within 24 hours for verified accounts. VIP members may be eligible for expedited processing. 99bom reserves the right to request additional documentation before processing a withdrawal, particularly for large amounts or where fraud is suspected.

99bom does not charge withdrawal fees for standard processing. However, your bank or payment provider may impose their own fees, which are beyond our control.

4.3 Wallet and Balance Management

Your 99bom wallet reflects your current available balance in Philippine Pesos. All game winnings are credited to your wallet balance immediately upon game conclusion. Bonus funds are held in a separate bonus wallet and are subject to specific terms outlined in Section 5.

99bom does not pay interest on funds held in your wallet. Funds in your account are held in trust and are not used for operational purposes.

5. Bonuses, Promotions, and Bonus Terms

5.1 Promotional Offers

99bom periodically offers bonuses, promotions, and special offers to registered users. All promotions are subject to specific terms and conditions published on the 99bom Promotions page or communicated via email, SMS, or in-app notification.

Unless otherwise stated, all bonuses are subject to wagering requirements before withdrawal. The standard wagering requirement is 30x the bonus amount, though this may vary by promotion. You must read and accept the specific terms of each promotion before opting in.

5.2 Bonus Abuse and Forfeiture

Bonus abuse, including but not limited to creating multiple accounts to claim the same promotion, colluding with other players, or using betting patterns designed to exploit bonus terms, is strictly prohibited. 99bom reserves the right to void bonuses, cancel winnings, and close accounts of users engaged in bonus abuse.

99bom's determination of bonus abuse is final and binding.

5.3 Withdrawal of Bonus Funds

Bonus funds cannot be withdrawn until all applicable wagering requirements have been met. If you request a withdrawal before meeting wagering requirements, any remaining bonus balance and associated winnings will be forfeited.

6. Gameplay Rules and Conduct

6.1 Fair Play

All users must play fairly and in accordance with the rules of each game. The use of bots, automated betting software, or any form of artificial intelligence to gain an unfair advantage is strictly prohibited and will result in immediate account closure and forfeiture of all funds.

99bom employs sophisticated detection systems to identify irregular betting patterns, collusion, and other forms of cheating. Any suspicious activity will be investigated and may be reported to PAGCOR and law enforcement authorities if appropriate.

6.2 Game Integrity

All games on the 99bom Platform are provided by licensed third-party software providers whose systems have been independently tested and certified for fairness. Random Number Generator (RNG) games are audited regularly to ensure outcomes are truly random and unbiased.

Live casino games are conducted by professional dealers in real-time and are subject to casino pit procedures and supervision. Shoe shuffles, card dealing, and roulette spins are conducted transparently and recorded for audit purposes.

6.3 Betting Limits

Each game on 99bom has specified minimum and maximum bet limits. 99bom reserves the right to adjust these limits at any time, including imposing custom limits on individual accounts based on play history or risk assessment.

7. Prohibited Activities and Account Closure

7.1 Prohibited Activities

The following activities are strictly prohibited on the 99bom Platform:

• Creating multiple accounts or using accounts on behalf of other persons;
• Using the Platform while located in a jurisdiction where online gaming is illegal;
• Depositing funds derived from illegal activity or funds that do not belong to you;
• Colluding with other players or engaging in any form of cheating;
• Exploiting software bugs or system errors for financial gain;
• Reverse-engineerin g or attempting to hack the Platform systems;
• Using abusive, threatening, or offensive language toward 99bom staff or other users;
• Assisting minors (persons under 21 years of age) in accessing the Platform.

7.2 Account Suspension and Closure

99bom reserves the right to suspend or permanently close any account, at our sole discretion, with or without prior notice, in the event of:

• Breach of any provision of these Terms;
• Suspected fraudulent activity, money laundering, or illegal conduct;
• A request from a regulatory authority, law enforcement, or court of competent jurisdiction;
• A voluntary self-exclusion request submitted by the account holder;
• Extended inactivity (accounts with no login activity for 12 consecutive months).

Upon closure for breach of Terms, 99bom reserves the right to void all pending bets, cancel any bonus balances, and withhold funds pending investigation. If closure is initiated by you voluntarily or due to inactivity, your remaining real-money balance will be returned to your verified payment method.

7.3 Inactive Account Policy

An account is considered inactive if no login has been recorded for a period of twelve (12) consecutive months. 99bom may charge an administrative maintenance fee of PHP 200 per month against the balance of inactive accounts after written notice has been issued to your registered email address. If your balance reaches zero, the account will be closed. You may reactivate your account at any time by logging in and verifying your identity.

8. Intellectual Property and License Grant

8.1 Ownership

All content on the 99bom Platform, including but not limited to software, game graphics, text, logos, trademarks, images, audio, video, and interface designs, is the exclusive property of 99bom or its licensed content providers and is protected by applicable intellectual property laws in the Philippines and internationally.

8.2 Limited License to Users

99bom grants you a personal, non-exclusive, non-transferable, revocable, limited license to access and use the Platform for your personal entertainment purposes only, subject to full compliance with these Terms. This license does not permit you to:

• Copy, reproduce, or distribute any Platform content without written authorization from 99bom;
• Create derivative works based on Platform content;
• Use any 99bom trademark, logo, or brand identifier in any manner not expressly permitted;
• Commercially exploit any portion of the Platform or its content.

Any unauthorized use of 99bom intellectual property will result in immediate account closure and may expose you to civil and criminal liability under Philippine law.

9. Limitation of Liability and Disclaimers

9.1 Platform Availability

99bom provides the Platform on an "as is" and "as available" basis. While we make every reasonable effort to maintain continuous Platform availability, we do not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. Scheduled and emergency maintenance may temporarily affect access, and we will endeavor to provide advance notice where possible.

9.2 Limitation of Liability

To the fullest extent permitted by applicable Philippine law, 99bom, its directors, officers, employees, agents, and service providers shall not be liable for:

• Any loss of profits, revenue, data, or goodwill, whether direct or indirect;
• Any gaming losses incurred during normal use of the Platform;
• Loss or damage resulting from unauthorized access to your account where you have failed to exercise reasonable security practices;
• Any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform;
• Errors or delays in payment processing caused by third-party financial institutions or e-wallet providers.

9.3 Indemnification

You agree to indemnify, defend, and hold harmless 99bom and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to your breach of these Terms, your use of the Platform, or any violation of any law or rights of a third party.

10. Dispute Resolution and Governing Law

10.1 Informal Resolution

In the event of any dispute, claim, or complaint arising from your use of the 99bom Platform, you agree to first contact our customer support team through the available 24/7 live chat channel to attempt an informal resolution. Most account and transaction issues can be resolved promptly through this channel, and we encourage you to use it as your first step.

10.2 Formal Complaints

If a dispute cannot be resolved informally within a reasonable period, you may submit a formal written complaint to 99bom at the contact address provided in Section 12. 99bom will acknowledge your complaint within five (5) business days and provide a substantive response within twenty-one (21) business days.

10.3 PAGCOR Regulatory Escalation

As a PAGCOR-licensed operator, 99bom is subject to the regulatory jurisdiction of the Philippine Amusement and Gaming Corporation. If you are dissatisfied with our response to your formal complaint, you may escalate the matter to PAGCOR through their published complaints procedure. 99bom cooperates fully with all PAGCOR investigations and arbitration proceedings.

10.4 Governing Law

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of the Philippines. You submit to the exclusive jurisdiction of the courts of the Philippines for the resolution of any such disputes.

11. Amendments to Terms

99bom reserves the right to amend, modify, or update these Terms at any time. When material changes are made, we will provide reasonable advance notice via your registered email address and/or a prominent notice on the Platform. The date of the most recent revision is shown at the top of this document.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the updated Terms. If you do not agree with the revised Terms, you must stop using the Platform and may request account closure and withdrawal of your available balance.

12. Contact Information

If you have any questions about these Terms and Conditions, or wish to submit a formal complaint, please contact 99bom through the following:

• Live Chat: Available 24/7 via the chat widget on the 99bom Platform
• Email: [email protected] (plain text — not a clickable link)
• Correspondence: Please reference your registered account username and the nature of your inquiry in all communications

99bom aims to respond to all email inquiries within two (2) business days. For urgent account security matters, please use the live chat function for the fastest response.